• Refund Policy •
We're convinced of the quality of our heavy-duty Mud Flaps and commercial vehicle accessories. However, because of the nature of our business, there are no refunds or returns. Please read and review the proof sheet very carefully since what you see will be what you receive. Be sure to double-check the size, material, color, quantity, and placement of the graphics, accessories and/or text. Should any product fail to meet or exceed your expectations, Contact Us within 14 days of delivery for an immediate resolution. Some points to consider:
- Mud Flap accessories cannot be refunded;
- Custom Mud Flap orders cannot be refunded;
- Refunds do not apply to the die charge or artwork fees;
- Exceptions to this Refund Policy can only be authorized by the company's President;
- We ask for the opportunity to resolve your issue, if possible.
Please email your concerns to firstname.lastname@example.org with your order information attached or call (888) USA-FLAP for assistance. Include any images or evidence to prove any defect(s) with the materials or workmanship. Refund requests received 14 days after delivery will not be considered without a compelling reason, and can only be approved by the company's President.
• Our Location •
"Will Call" hours are 10AM to 3PM (M-F)